Effective Business Writing

Strong writing skills are essential in today’s workplace. Whether drafting reports, sending emails, or communicating with colleagues and clients, the ability to write clearly, concisely, and professionally can set you apart. The Effective Business Writing class offers practical strategies and hands-on exercises to help professionals at all levels enhance their communication, avoid common mistakes, and boost overall effectiveness in the workplace.

Program Overview

• Learn the six key principles of effective communication: clarity, conciseness, completeness, correctness, courtesy, and inclusivity
• Improve writing by avoiding jargon, ambiguity, and unnecessary words
• Strengthening grammar, punctuation, and sentence variety for professional readability
• Use respectful, professional, and inclusive language to foster collaboration
• Master email writing: types, structure, tone, and cultural sensitivity
• Apply best practices for email response, prioritization, and etiquette
• Explore AI-powered tools to improve writing clarity, tone, and inclusivity

Who Should Attend

This course is ideal for professionals, managers, and support staff who want to strengthen their written communication skills. It is especially valuable for anyone who regularly drafts reports, proposals, emails, or client communications and seeks to improve clarity, professionalism, and efficiency in their workplace writing.

What You Will Learn

• How to write clear, concise, and complete messages that reduce misunderstandings and save time
• Techniques for polished grammar, punctuation, and style in professional settings
• The role of inclusive language in creating respectful, equitable communication
• Best practices for structuring professional emails, including subject lines, greetings, and sign-offs
• How to adapt tone and style based on audience and context (formal vs. informal)
• Methods for prioritizing and responding to emails efficiently while maintaining professionalism
• Strategies to leverage AI tools for writing support, including grammar checks, tone analysis, and inclusivity reviews

REGISTRATION FEES