(559) 243-7530
PROFESSIONAL DEVELOPMENT
Social Intelligence

Build Stronger Relationships with Empathy and Insight
Social intelligence is a powerful skill that helps you understand your role in the workplace, navigate relationships with others, and communicate with greater impact. This 8-hour, two-day training is designed to help professionals develop emotional awareness, improve interpersonal communication, and build stronger connections with colleagues, customers, and teams.
This course is approved by SHRM for Professional Development Credits (PDCs) for SHRM-CP® and SHRM-SCP® recertification.
Program Overview
- Boost your self-awareness and emotional insight
- Improve your communication and listening skills
- Understand and interpret social cues and body language
- Learn to build trust and develop authentic rapport
- Enhance professional interactions with empathy and clarity
Who Should Attend?
This course is perfect for professionals across all industries who want to improve communication, enhance workplace relationships, and build stronger customer and team interactions.
What You’ll Learn
- Increase Your Self-Awareness – Reflect on your actions and embrace change
- The Keys to Empathy – Listen without judgment and understand others’ perspectives
- Active Listening – Stay focused, attuned, and engaged in conversations
- Insight into Behavior – Separate emotion from fact and understand digital interactions
- Communication – Maintain respect and professionalism, even under stress
- Social Cues I & II – Recognize non-verbal signals, adapt to social dynamics
- Conversation Skills – Engage confidently and stay present during interactions
- Body Language – Use posture and movement to communicate clearly and effectively
- Building Rapport – Foster genuine connections through curiosity and empathy
REGISTRATION FEES
General Public
- $199 – Regular Registration
- Includes All Training Materials
*ETP Employer Sponsored
- $79 – ETP Eligible Employer Rate Per Person
- Includes All Training Materials
*Qualifying companies can send employees for a discounted rate of $79 for 2 days of training through the Employment Training Program (ETP) funded by the Employment Training Tax.
POLICIES & QUESTIONS
Cancellation Policy:
Cancellations received up to five (5) working days before the course start date are refundable, minus a $25 processing fee. After that, cancellations are subject to the entire course fee. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.
Questions or Concerns:
Program Lead: Celia Zamora
Telephone: (559) 243-7534
Sep 3, 2024
Sep 10, 2024
Space is Limited
Registration Closes:
Aug 30, 2024 or When Class is Full
Check-In: 12:30 PM - 1:00 PM
Class: 1:00 PM - 5:00 PM
Dec 4, 2024
Dec 11, 2024
Space is Limited
Registration Closes:
Dec 3, 2024 or When Class is Full
Check-In: 12:30 PM - 1:00 PM
Class: 1:00 PM - 5:00 PM
Training Location
Herndon Campus, 390 W. Fir Ave., Bldg. A, Rm. 214, Clovis, CA 93611