Microsoft Outlook

• Improve email and message management
• Master calendar, contacts, tasks, and notes
• Customize Outlook to match your workflow
• Enhance productivity and reduce stress
• A certificate of completion and OPAC-tested Excel proficiency

Who Should Attend?

This program is ideal for office professionals, administrative staff, managers, team leads, and anyone who uses Outlook daily to manage communication and stay organized. Whether you’re new to Outlook or looking to sharpen your skills, this course will help you work more efficiently and confidently.

WHAT YOU WILL LEARN

Session 1: Email & Message Fundamentals

• Getting started with Outlook 365
• Composing, reading, and responding to messages
• Managing and organizing your inbox

Session 2: Calendar, Contacts & Task Management

• Managing your calendar and scheduling meetings
• Managing contacts for better networking
• Working with tasks and notes to stay on track

Session 3: Advanced Features & Customization

• Customizing the Outlook environment
• Configuring advanced message and calendar options
• Advanced management of contacts, tasks, and messages
• Final OPAC test to validate your Outlook knowledge

REGISTRATION FEES

POLICIES & QUESTIONS

Cancellation Policy:

Cancellations received up to five (5) working days before the course start date are refundable, minus a $25 processing fee. After that, cancellations are subject to the entire course fee. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.

Questions or Concerns: